About the business

For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry's handbags - the Trout satchel, the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.

Mulberry today offers a unique point of view on heritage. We continue to celebrate the contradictions of a truly British identity, looking back to our archives and rich British traditions and examining them from a new perspective. A sense of the past reinvented with the spirit of now. Heritage yet modern, classic yet un-classic.

About the role

We are looking for a highly skilled and influential Store Manager to launch this incredible brand into the market and deliver total success. The successful candidate is:

• Responsible for the recruitment, training, performance management and overall employment journey of all team members.
• Accountable for ensuring the store team deliver an enriched customer experience aligned to the brand vision.
• CRM development and management leading to genuine long-term relationships with internal and external customers.
• Consistently exceed sales targets, effectively report on all business KPI's and confidently manage stakeholder relationships.
• Thorough understanding of the market, the climate in the market and competitor activity to provide informed trade strategies week on week.
• Oversee all SOH and merchandise matters, as well as store supplies.
• Uphold strict housekeeping standards at all times, ensuring cleanliness and condition of all stock, equipment and fixtures in store are always at expectation.

Benefits and perks

• A competitive annual salary
• Significant weekly commission for achievement of KPI's
• Generous seasonal merchandise allowance
• Career development and advancement opportunities
• High profile luxury store environment

Skills and experience

• Minimum 2 years' experience working in a luxury retail environment at management level.
• Strong leadership skills.
• Ability to partner with senior management.
• Passion to drive innovation in-store and across the business.
• Exceptional communication and interpersonal skills.
• Initiative and the ability to prioritise.
• Strong verbal and written communication skills.
• Solid interpersonal skills with a proven ability to build partnerships and lead.
• Proven strong results in management, sales generation, training and development, operational accuracies and recruiting.