Your privacy is important to us. This statement outlines Jobs In The Ourjobs’s policy on how we manage the personal information we hold about our customers and others. It applies to all operations within Ourjobs including visitors to our websites ourjobs.com.au
It is the policy of Oujorbs to respect the confidentiality of information and the privacy of individuals. The National Privacy Principles bind Ourjobs contained in the Privacy Act 1988 (as amended) in Australia, and by the Information Privacy Principles contained in the Privacy Act 1993 in New Zealand.
We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purpose you agree to. This document reflects our commitment to you.
Where our documents ask for personal information, we will state the purpose for its use and to whom it may be disclosed.
Type of personal information held by Ourjobs
Personal information that we collect and hold usually falls into the following categories:
o Personal information submitted and obtained from each person seeking employment and other sources in connection with applications for work
o Work performance information
o Information about incidents in the workplace
o Staff information
o Information submitted and obtained about absences from work due to leave, illness or other causes
o Information obtained to assist in managing client and business relationships
o General information collected from visitors to our website
In general, we gather information about all our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.
Your personal information collected on the Ourjobs.com.au websites
In some instances, we may need specific information about you, such as name, address, email address, telephone number, etc. We will collect this information if you apply for a job or sign up for service via our website, for example. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns to provide you with the best possible service and internet experience.
Purposes for which we hold personal information
We primarily hold personal information for the following:
o Placement operations – to assist you in finding a suitable position
o Recruitment – career guidance and management
o The provision of other specialist services to meet your needs
o Staff management – to enable our employees to better serve your career requirements
o Training – to identify any training requirements
o Client and business relationship management – to ensure we are familiar with and fully understand your needs
o Marketing – to inform you of events, services, and possible job opportunities
o Sensitive Information (Australia only)
o Sensitive information is a special category of personal information under the Australian Privacy Act 1988. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health or disability, etc.
As outlined in the Australian Privacy Act, sensitive information, can, in most cases, only be disclosed with your consent.
We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose, and in some cases, we may only disclose information with your consent.
We do not disclose information about your individual visits to the Ourjobs website, or personal information that you provide, such as your name, address, email address, telephone number etc, to any outside parties, except when we believe we are under a lawful duty of care to do so.
Management of personal information
At Ourjobs, we train our staff to respect the confidentiality of customer information and the privacy of individuals. Ourjobs regards breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity.
Ourjobs has appointed a Privacy Officer to ensure that our management of personal information is by this statement and the relevant Privacy Acts.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic media. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.
We may need to maintain records for a significant period. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up to date?
Ourjobs endeavors to ensure that the personal information it holds is accurate and up to date. We realize that information frequently changes with changes of address and other particular circumstances. We update your customer information over the telephone. Please advise your consultant when your details vary.
Inquiries and complaints
Email: [email protected]
Subject to some exceptions that are set out in both the Australian National Privacy Principles and the New Zealand information Privacy Principles you can gain access to the personal information that we hold about you.
We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any confidentiality that attaches to that information.
To request to access your personal information, you will need to complete an application form verifying your identity and specifying what information you require. Please contact our Privacy Officer for an application form.
We will impose a moderate charge in providing access. Our Privacy Officer will discuss this with you.
You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information to determine what information may be provided.
Ourjobs has several areas on our website where you can submit feedback. Any feedback that is submitted through this area becomes the property of Ourjobs. We may use this feedback, such as success stories or responses to surveys, for marketing purposes, or to contact you for further feedback on the site.