• Central CBD location
• Work with a friendly and supportive team
• Part time hours (5.5 hrs per day)

Converge International is a leader in providing workplace health and wellbeing and people risk management solutions. We assist some of Australia’s largest industry, government and corporate clients in supporting their people in building healthy workplaces and resolving their people issues. We provide a range of Employee Assistance Programs, counselling and crisis response services.

We are currently seeking an experienced and motivated Receptionist to help keep our Melbourne office running smoothly. Reporting to the Client Services Manager you will support the team by delivering exceptional reception support and front-of-house duties.

You will have a genuine passion for customer service, and enjoy problem solving and take ownership of all that you do. You will appreciate working with variety of clients in a unique customer service environment.

Responsibilities will include:

• Creating a positive first impression for all clients and visitors to the office
• Undertaking reception duties: meet/greet clients, opening and processing mail, ordering supplies, maintaining equipment and relevant files, managing the information flow, and general correspondence
• Providing other administrative support including taking overflow calls from our call centre.
• Managing diaries and client inquiries

You will be an experienced receptionist who can demonstrate:

• Exceptional customer service skills
• Strong organisational skills with an ability to learn new systems
• Ability to work under pressure in a fast-paced environment
• Strong attention to detail with high levels of accuracy
• A can-do approach to handling queries

If you are customer focused in all you do and would like to join an energetic team we would like to hear from you.

To apply please select ‘Apply now’ or alternatively please send your resume to: Christine Koutsimanis, Recruiter, [email protected].