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Receptionist Full-time Job

6 years ago Other Jobs Melbourne   361 views
Job Details

No more working weekends!

Stunning corporate reception environment

CBD Location

Would you love to get your weekends back? Do you love working in the hospitality industry, providing top quality customer service and coordinating meetings but ready to give away all those hours on your feet? Then this is the role for you!

This top tier professional services firm is looking for a Corporate Receptionist to provide prompt, efficient and courteous service to their clients, partners and staff.

Your responsibilities will include:

Receive clients, partners and staff in a professional manner, promptly advising relevant parties of their arrival and direction to the allocated rooms.

Respond to telephone and email requests and inquiries promptly and professionally, in adherence with standards and procedures.

Operate the computer based booking system and confirm all bookings i.e. catering, audio visual equipment and room facilities in line with standards and procedures.

Liaise with Client Services team to confirm food, beverage and set up requirements for meetings and events.

Coordinate and manage third party and internal events.

Maintain reception area tidiness and ensure adequate promotional material is on display at all times. Ensure reception area is maintained to highest standard.

Liaise with Facilities and Client Services teams to ensure maintenance, after-hours air conditioning, after-hours access and cleaning requests are confirmed.

Assist Client Services Coordinator with ad hoc administration and reporting tasks.

The ideal candidate will have previous front desk or guest relations experience, have solid computer skills including; previous use of computerised booking systems and MS Office suite. Strong customer service/stakeholder management skills are key as is the ability to build rapport with internal and external clients. You will need to be an exceptional communicator, have immaculate presentation, maintain composure whilst problem solving under pressure as well as have exceptional attention to detail, be a true team player and have a can-do attitude!

If you want to get your weekends back and join a committed collaborative professional team, please click the "Apply" button below!

Sarah Hall

Client Relationship Manager

[email protected]

Company Description
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