About the business

Seatram Australia Pty Ltd was established in Melbourne in 1987 to d service the Sea & Air traffic from Italy to Australia.

This has now grown to around the world services.
As our ability to provide a personalised service for every customer was evident then as it is now, it has contributed to our growth from an import container traffic company to one of the leading International Freight, Logistics, providers in Australia.

Our large range of resources and commitment to providing the most valuable, innovative approach is what allows us to remain at the forefront of our industry.

About the role

We have an opening in our Tullamarine office in a Operation & Customer Service role to provide assistance and back up to our busy Operation team.

We are seeking a person with sound background in Import/Export Operations & Customer Service role handling day to day requirements for key accounts in line with their expectations. This role would ideally suit a reliable person with strong attention to detail who is able to handle a variety of clients from diverse backgrounds in a professional manner.

ABOUT THE JOB

• You will be working closely with key customers providing updates in a timely and professional manner
• You will implement and revise customer expectations and requirements
• A person with sound operations knowledge in Import/Export Operations or strong Customer Service in International Freight from local experience is sought
• You will be confident to deal with customers on a regular basis with sound English communication skills and strong computer skills
• You will have responsibility for efficient customer support to client base

Benefits and perks

The company is offering a friendly and happy working environment, with a salary package negotiable on experience.

Skills and experience

• To qualify you must have a minimum of 3-4 years proven local experience in Ocean/Air Operations & Customer Service gained from a similar position.
• You must be able to work in a small team environment with minimal supervision
• You have excellent interpersonal skills
• You have excellent customer service skills
• You will need excellent computer and communication skills
• You will have a can do attitude

To qualify for this role you must have current local experience in International Freight Forwarding.
Permanent Residents or Australian Citzens only will be considered.

We look forward to receiving your cover letter and resume which can be directed to:

Alessio Bartoli, Trade Development Manager

[email protected]