Objective

To identify and qualify new prospects who have a need for InfoTrack’s services and build and nurture relationships with prospects.

Reporting to: Internal Sales Team Leader

Responsibilities (key tasks and requirements of the role)

You will also be calling and booking face-to-face appointments for InfoTrack BDM’s with prospective clients in the Legal and Conveyancing market and will display best practice in your execution on the phone.

This will also involve being able to identify and qualify new prospects who have a need for InfoTrack’s services, build and nurture relationships with them and ultimately convert them into appointments for BDMs. Your ability to build, manage and maintain a solid pipeline of potential prospects will stand you in good stead.

Competencies (essential behaviours required for the role)

• Managing Work - Effectively managing one’s time and resources to ensure that work is completed efficiently.

• Client Focus - Ensuring that the client‘s perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet client and business needs

• Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

• Initiating Action - Initiating actions to reduce barriers and leverage the advantages of diverse cultures, interpersonal styles, ideas, and professional and educational backgrounds.

• Tenacity - Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable.

• Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Job Style (types of activities/responsibilities required in the role)

• Achievement - Meeting increasing work challenges.

• Interpersonal Support - Receiving regular and abundant emotional support, reassurance, and gestures of appreciation.

• Challenging Work - Working on difficult or demanding tasks requiring substantial effort and commitment.

• High-involvement Member - Working in a participative, empowered environment.

Knowledge and Experience (knowledge and experience required for the role)

You will be an enthusiastic multi-tasker who thrives in a fast paced environment and has:

• Excellent phone manner and communication skills.

• Tenacity & drive.

• Proven sales performance.

• Great team player, with a passion and desire to make a difference.

• Loads of initiative and ability to work autonomously.

• Outstanding communication and presentation skills and an enthusiasm for building strong relationships.

• Attention to detail and follow-up/ Process driven and takes ownership

• Experience with computers and applications software, including Microsoft Word, Excel, and PowerPoint and SalesForce database skills required.

• A knowledge and intrigue in the Legal and Conveyancing process will be looked on favorably.

Graham McKean