Responsibilities:
• To meet and greet all clients and act as a brand ambassador representing Paul Smith Ltd.
• To keep clients up to date with any Paul Smith activity; to ensure they are fully engaged with the Paul Smith brand.
• To ensure that you receive and maintain a high level of product knowledge at all times and to consistently share this with your customers.
• To take initiative to build upon the stores clientele book, emailing and keeping in contact with clients on a regular basis, inviting them to relevant events and keeping them aware of any new products.
• Maximising all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets.
• To ensure visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor.
• Confidently use technology in store such as store tablets to enhance the customer experience and till systems to efficiently process transactions and payments from clients.

Essential Experience and Skills Required:
• Minimum educated to SSCE level standard with high grades in English and Maths or equivalent, or high level of practical attainment.

• Previous experience in retail selling in luxury fashion stores. Experienced in providing excellent customer service.

• Ability to work towards weekly sales shop targets. Excellent product knowledge. Ability to maintain excellent housekeeping standards.

• Fluent spoken language of Mandarin or Cantonese and English.

About You:
• Passion for style, fashion and the Paul Smith brand.
• Smart in appearance and individual.
• Interest and knowledge of current trends in music, arts and culture.
• Has initiative; is motivated.
• Flexible and reliable.
• Good team member, helpful, approachable and trustworthy.