Outbound/Inbound Call Centre Consultant Fantastic Salary Package Flexible Working hours Excellent working Environment About My Moovers: My Moovers is a fast-growing Melbourne's prominent and preferred specialists in the Removals and Logistics industry based in Doncaster which is locally owned and operated. We are a team of professionals with many years’ experience in the moving and relocation industry. A small dedicated unit, we treat each of our customers moving jobs as our very own, allowing us to handle your items with the utmost care, responsibility and dependability The role is an Outbound/Inbound call center position dealing with customer inquiries, and act as the first point of contact between the company and its customers. If you have a passion for customer service, strong attention to detail and a professional and friendly attitude we would like to hear from you. Role and Duties: ·Make outbound calls to clients provided by a lead generator (No cold calling) ·Answer inbound enquirers to provide first call resolution ·Answering email enquirers and relevant correspondence ·Update and input information into multiple databases and CRMs Successful Candidate: ·Previous experience in a call center environment ·Ability to pick up information and systems quickly ·Strong attention to detail ·Committed, reliable and punctual ·Strong communication- both verbal and written If you have the relevant skills and experience, please don’t hesitate to apply now. Please note: only shortlisted applicants will becontacted. Please send us your resume to [email protected] Please call 0481225098/ 1300 979 997 4/75 Tram Road, Doncaster-3108