National Transport Company in Clayton is seeking a dynamic Customer Service Outbound Specialist. The role will also involve receiving inbound calls from our established customer base.

A full time position is currently available within our Victorian Call Centre

Your duties will include but are not limited to:

• Calling our existing customers
• Data Entry/ CRM updates
• Receiving inbound calls from our existing customers
• Manage Customer queries

Experience in the call centre industry is highly advantageous.

Your excellent customer service, positive attitude and problem solving skills, along with a minimum expectation of typing 40WPM are prerequisites for this role.

You will need to be able to work in a team environment while maintaining your independence.

Applicants must be flexible to be available to work between 7:00am and 6:00pm Monday to Friday as per rostered hours.

If you believe you fit this criteria, please forward your resume to the Customer Service Manager.