Amtek is a young, successful, rapidly growing company that delivers energetic maintenance services to retailers, gaming venues and ticketing system suppliers across Australia. Our service ensures uninterrupted continuity of technical equipment for the end users of many of Australia's highest profile and iconic corporations. We pride ourselves on our "can do" attitude and our record of 100% client advocacy.

We are currently looking for a vibrant and keen Call Desk Operator to commence within our head office in Port Melbourne.

Job Description:

This role covers a wide range of duties working with both internal technicians/supervisors and with various external clients. You will be working in a fast paced environment, and will be required to;

• Action inbound calls/emails/requests from internal staff and external clients
• Make outbound calls to external clients
• Provide technical support to Technicians and External Contractors
• Monitor the Call Management System to ensure timely completion of work
• Reporting and Ad Hoc Administration Duties

Essential Criteria:

• Must be available to work a Rotating Roster that incorporates regular weekend hours
• Excellent trouble shooting skills
• High attention to detail
• Excellent communication skills
• Ability to react quickly and prioritise to ensure work is completed in a timely manner

This role enables you to utilise your customer service skills within a vibrant and energetic team.

If the above criteria describes your job skills then please send through your resume by clicking the "Apply" button. Please note that only short listed candidates will be contacted.