Customer Service Officer Contract Job
6 years ago - Retail & Sales - Melbourne - 316 viewsJob Details
- Temporary assignment with an immediate start
- Professional environment with great team
- Tullamarine location
Our client, a global manufacturer and market leader is looking to appoint an experienced Customer Service Representative within their Tullamarine office. With a strong history of quality products and outstanding customer service, this company enjoys a market leading position through significant investment in research & product development.
The Position
Reporting to the Customer Service Manager, your responsibilities will include, but not be limited to:
- End to end management of orders, from receipt, data entry, invoicing and document management
- Coordinating sales orders with the inventory and dispatch teams to ensure orders are delivered according to customers' requirements
- Working closely with customers and proactively updating on delivery schedules
- Documentation management including updating customer pricing details
- Investigating and processing credit requests
- Data entry
The Candidate
To be considered for the role, you will demonstrate skills and experience in the following areas:
- Proven Customer Service experience in a manufacturing or product related industry
- Strong problem solving and decision making ability
- Excellent interpersonal, communication and negotiation skills, including an excellent telephone manner
This is a fantastic opportunity for a professional Customer Service Officer looking for a challenging and rewarding customer service role. This is a temporary role with hours 8:30am - 5:00pm, Monday to Friday.
To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Brydie Lampitt on 03 9948 9499.