Login for faster access to the best deals. Click here if you don't have an account.

Customer Service Officer - Heatherton Full-time Job

5 years ago Retail & Sales Melbourne   295 views
Job Details

The Role

This is an outstanding opportunity for a motivated and driven individual to accelerate their career with a fast growing and established Industrial safety business. You are the first point of contact for our business, providing a consultative approach to meet customer's needs. You will be passionate about sales, providing superior customer service, good attention to detail and the ability to juggle many tasks simultaneously. You will offer support to the Sales Team ensuring the customer's needs are met.

Key Responsibilities:

  • Managing customer enquiries over the phone and via email whilst providing a high standard of customer service
  • Assisting the direct Sales Team
  • Providing quotes and support to customers
  • Results driven
  • Sales Order entries
  • Assisting with price loading
  • Sales reporting
  • Building strong Customer relationships

Skills / Experience / Qualifications:

  • Strong computer skills with Microsoft suite of programs
  • Strong administration skills
  • Excellent customer service and communication skills, both verbal and written
  • Good attention to detail and accuracy
  • Excellent organisational skills and the ability to be flexible
  • Commitment to succeed and has the ability to use initiative
  • Experience with Pronto or other ERP systems would be an advantage
  • Previous customer service experience in a similar role would be an advantage

If you want to work in a fast paced, aggressive and rapidly growing business then this role is for you.

About Us

Since our doors opened in 1993 as a road safety equipment hire business, we have been dedicated to providing our customers with the outstanding service that people have come to expect from RSEA. This commitment has seen us grow to become the largest independent safety business in Australia and the market leader in all things safety. We are proud of our reputation as "The Safety Experts".

RSEA Safety has a national footprint of 43 Retail Superstores, Five Distribution Centres, Five Hire Depots and 12 Embroidery Facilities. We offer a comprehensive range of trusted brands like Bisley Workwear, Blundstone, CAT®, Steel Blue and Uvex. We also have in house design and development of custom uniforms, ELEVEN Workwear and Blue Rapta.

If you believe you possess the skills and competencies for this role, please forward your CV for consideration.

Please ensure you include a cover letter with your application.

Company Description
We provide jobs for people.