• 2 days per week
• Collaborative team culture
• Purpose led customer care

At bloom hearing specialists we operate a global network of hearing stores, equipped with the latest technology and most importantly the best people. We have a track record of offering and actively supporting progressive career pathways to our employees to grow and develop in the pathway of your choice.

Our Bacchus Marsh clinic has a rare and exciting part time opportunity for an experienced Customer Service Officer to join our professional and dedicated team.

About the role:

You will be the first point of contact in the bloom™ customer journey and provide great customer service each day. In addition to this, you will be involved in the general administration of the clinic including; appointment booking and claims management; reception duties; invoicing; processing and filing documents; minor hearing aid repairs and promotional activities.

To be successful in this position, you will have:

• Experience delivering high quality customer service, ideally in a medical center or allied health environment.
• Be competent in the Microsoft Office suite and the have ability to pick up new programs with ease
• A proven track record in managing priorities within a busy environment
• A current driver's licence and own transport
• High attention to detail and a strong team player
• Ideally, experience in the retail industry

In addition to the above, will be your commitment to being part of the bloom™ customer journey according to the bloom™ values of Courteous, Smart and Open.

We thank you in advance for your interest and wish to advise that only short-listed candidates will be contacted by telephone.

Please note: we will not be accepting any phone calls from Recruitment Agencies.

If you are interested in becoming a valued member of bloom™, please email your cover letter and resume by clicking on the 'APPLY' button today!

Brylee Neyland

03 9411 2999