Full Time Role

About Us

We are a second generation family business caring for domestic pets throughout Victoria since 2010. We are a professional and down to earth business who cares about pets and their owners.

About the Opportunity

We are seeking a mature-minded, motivated and experienced Customer Service Coordinator to assist in co-ordinating our caring and compassionate service to the public and Veterinary Clinics throughout Victoria.

Key Duties

• Daily Coordination including scheduling and entering customer orders and payments
• Assisting with customer enquiries over the phone and in person
• Dealing with emotional people and deceased pets

We are looking for someone who has the following attributes:

• Exceptional customer service skills
• An excellent phone manner
• At least 5 years proven office experience and strong administrative skills
• Excellent computer and technology skills
• A good understanding of the location of Melbourne suburbs and regional towns
• High attention to detail
• Reliable, trustworthy and take pride in your work
• The ability to work in a team environment
• Well presented, proactive and be able to work autonomously
  
• You must have your own transport and driver's licence

We can offer

• A permanent full time opportunity with ongoing support and training

• Salary with all the entitlements such as 4 weeks annual leave, personal leave and 9.5% superannuation

Previous applicants need not apply

Please include a cover letter in your application