Customer Service Agent Part-time Job
6 years ago - Retail & Sales - Melbourne - 435 viewsJob Details
| We are renowned for our inspired people, cutting edge technology solutions and our management experience and expertise. We pride ourselves on our people development and we believe our people are responsible for the continued growth and success of our business. Inbound Customer Service for flybuys! Part Time 20 - 30 Hours Per Week on a rotating roster Centre Hours: 9am - 7pm Monday to Friday Key Details:Part Time role - 20-30 hours per week available to work every business dayYou will need full availability between the hours of 9am – 7pm Monday to FridayBe available to commence 2nd July to attend 5 days of full time paid training from 9am to 5pmShort term contract until 10th August 2018 with the possibility of extension Benefits & CultureAt Probe Group you have the opportunity to really make a difference. Innovation will be encouraged and you will thrive in a fast paced, constantly changing environment, working with supportive people.Fun and interactive workplace cultureIncentives / reward and recognition programsHourly rate + On Target Earnings (based on reaching KPI’s)Casual work attire (no uniforms, no name tags!)An opportunity for exposure to the wider Salmat business About the RoleYou will be responsible for providing exceptional customer service to flybuys Loyalty Customers, answering general enquiries, updating changes to customer information and redemption of reward points. Who are YouA highly driven individual that strives to meet and exceed expectations. You thrive on ensuring the best customer outcomes and are confident in conversing with different type of customers. You are a fast learner and have the ability to multitask and are a dedicated team player. Skills & ExperiencePrior customer service experience - contact centre preferred but not essentialAbility to convey guide, support and convey information to a variety of peopleStrong communication skills with the ability to listen and understand customer needsA positive 'can do' attitudeA passion to succeed in a fast paced environmentThe ability to contribute and work as part of a team If this role sounds like the one for you APPLY NOW as positions are limited.Applications close Thursday 14th of June 2018. Please note successful applicants will be required to complete a background check. IMPORTANT MESSAGE TO EMPLOYMENT BUSINESSES AND OR EMPLOYMENT AGENCIES Please note that Salmat will not accept any enquiries or referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to have written authorisation from the Group Recruitment Manager before referring any candidates to Salmat. Without this prior written authorisation being obtained any actions undertaken by the employment businesses/agencies shall be deemed to have been performed without the consent or contractual agreement of Salmat. Salmat therefore shall not be liable for any fees with respect to any such unauthorised referral by any employment businesses/agencies. |
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