We are renowned for our inspired people, cutting edge technology solutions and our management experience and expertise. We pride ourselves on our people development and we believe our people are responsible for the continued growth and success of our business.

PTV is a centre of excellence in the provision of customer service in the form of information on public transport services, fares, tickets and transport initiatives including large infrastructure projects, transport upgrades and improvements.

As a Customer Service Agent your role will be to provide a "one stop shop" for public transport customers by providing consistent, timely and accurate state wide public transport information and support.

Here is what you need to know...

• Multiple full time and part time positions available

• Full time 38 hours | Part time 25 - 35 hours

• Hours rostered Monday to Sunday between 6am to Midnight (rotational roster)

• Roles Commencing on 18th June

• 2 weeks full time systems and product training

• CBD Location - close to public transport (Flagstaff Station and trams)

• An environment that is supportive, engaging and highly interactive

This is an outstanding opportunity for dedicated and eager individuals that possess the following attributes:

• Strong communication skills

• Problem solving skills

• A positive 'can do' attitude

• Case management experience

• A passion to succeed in a fast paced environment

• Attention to detail and an administration background

• Experience within the Call Centre Environment (Highly desirable)