• Exciting Company & Career Progression
• Global Organisation
• Inbound Calls

FANTASTIC CUSTOMER SERVICE ROLE IN MELBOURNES EAST FINANCIAL SERVICES

Your new company

Our client has a global presence in corporate payment processing solutions and payment systems across continents, and industries - including fleet, travel and health. They are a business to business client with a array of customers. Located in Melbourne Eastern suburbs, our client are seeking passionate customer service professionals to join their team.

Your new role
Your duties and responsibilities include:

• Respond to inbound calls from customers - remain solutions focused and resolve these queries accordingly.
• Manage the customer service experience end to end by utilising the resources provided in order to achieve outcomes
• Contribute to a positive team environment but adhering to individual targets, and supporting the wider team

• As a customer service advisor it is expected that support the day to day activities of the support delivery team leader and senior service delivery manager.

• This role requires that you are available from the hours of 8am - 6pm (8am - 9pm during peak hours Dec/Jan)

What you'll need to succeed
In order to succeed in this role it is required that you possess:

• VCE certificate or equivalent
• Minimum one year customer service experience or administrative experience
• Sufficient in Microsoft office
• Have awareness of Help Desk and Contact Management system
• Excellent verbal and written communication
• Have the ability to work as part of a team
• Must have full working rights in order to apply.

It is also highly advantageous that:

• Have the ability to work under pressure
• Are self motivated
• Have a "can do" attitude

What you'll get in return

As a customer service advisor you will be a part of global company with great career progression opportunities. Our client has a positive work culture, are dynamic and progressive. You will be encouraged to develop your skills and will be supported in progressing into other positions within the organisation.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to David Concilia, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED**

Reference Number: 2116914

To apply please click
the 'Apply' button below.